So, what can you expect from your Melbourne Cleaning Service?
INA Cleaning Melbourne believes first and foremost, you must have foundations built on trust. Trusting a stranger to come into your home is a big decision to make, then trusting them to do a good job is a whole different ball-game. We see so many disappointed families searching endlessly for a good cleaner, and it all amounts to lost time and money.
As a customer, you must trust that your cleaner can be left unsupervised in your home, to not go through your things, and to do a good job. Always ensure that your Melbourne Cleaning Company is taking extra measures to hire secure staff; and doing things like police checks, insurance checks, ensuring the cleaning equipment is safe, hiring or (better yet) training experienced staff; and at INA, we also require some cleaners to have a Working with Childrens Check, as we understand it gives that extra peace of mind for families.
You can also expect a high level of customer service from both administration and from cleaners. You need to be able to feel comfortable around your cleaners, and to be able to call the administration staff of your cleaning company, and receive a warm welcome. It allows to open and honest communication between both parties, and ultimately leads to a most positive experience.
Most Cleaning Companies in Melbourne also provide their own cleaning chemicals and equipment. However, we at INA believe that all good cleaning companies should give you the option of going for an eco-friendly version, or as we offer, the organic cleaning option. Prices vary between companies as well, and you can even find single team cleaners on certain websites who advertise themselves at $15.00-$20.00 p/h, but keep in mind, if it’s too good to be true, it probably is. Good cleaners are not cheap, they are a great investment and addition to the family, and cleaners need to receive above average wages; after all, all hard work must be rewarded.
So, to put it simply; your Melbourne Cleaning services company should be trustworthy, friendly, hard-working, and able to tailor to your families cleaning needs. If your struggling to tick these boxes with your current cleaning company, it may be a sign that it’s just not working for you.